MRT Collection: Free (for parcels less than 5KG)
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Every Thursday
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Jurong East
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6:30 PM - 7:00 PM
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Woodlands
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7:40 PM - 8:00 PM
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Every Saturday
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Jurong East
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11:30 AM - 12:00 PM
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Woodlands
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12:45 PM - 13:15 PM
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| Seng Kang |
14:00 PM - 14:30 PM
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Tampines
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15:15 PM - 15:45 PM
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Tanjong Pagar
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16:30 PM - 17:00 PM
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Note:
1. Please login and Edit your profile, fill in your real name and contact number so that we can contact you before collection
2. Please call 9182 2677 if there's any urgent issue
3. Please sign upon collection
Self-Collection: our warehouse locates at "30 jalan puteh jerneh, 278052", kindly call our hotline 9182 2677 in advance to arrange self-collection.
Home Delivery: S$5 or S$8(Normally 7pm-11pm for weekdays, whole day for weekends, customer service staff will confirm the timing with you through SMS)
S$5 – for parcel less than or equal to 8kg
S$8 – for parcel more than 8kg
Our calculation of weight strictly follows international shipping standard.
1. Unit weight: 0.5KG.
2. Net weight: Weight of an item alone without packaging and etc.
3. Gross weight: Total weight of a batch of items shipped, including content, packaging and etc.
A definition of Gross weight: http://www.businessdictionary.com/definition/gross-weight.html
According to international shipping standard, shipping cost is calculated base on gross weight, which is 1.15 * Net weight
4. Volumetric weight:Volumetric weight - The cost of shipments can be affected by the amount of space taken up on an aircraft / vessel, rather than the actual weight. This is the volumetric (or dimensional) weight.
Volumetric weight is calculated as follows: length (cm) × width (cm) × high (cm) ÷ 6000 = Weight (KG)
The volumetric weight of a shipment is a calculation that reflects its density. A less dense shipment generally occupies more volume of space, in comparison to its actual weight.
A reference for Volumetric weight: http://www.dhl.com/en/tools/volumetric_weight_forwarding.html
5. Chargeable Weight: In accordance with the provisions of the International Air Cargo Association, the volumetric weight is calculated and compared with the actual weight of a shipment to ascertain which is greater; the higher weight is used to calculate the shipment cost.
65daigou will weigh and label each item in Shanghai, when items arrive in Singapore, weight will be verified and volumetric weight will be measured. International shipping fee will be calculated after verification. We want to make sure international shipping cost is accurate and transparent.
1. Low shipping cost: International shipping cost of 65daigou is much lower than DHL, FedEx and etc.
Sea shipment: S$6 for first 500g, $2 for every subsequent 500g.
Air shipment: S$8 for first 500g, $4 for every subsequent 500g.
Special Shipment*: $12 for first 500g, $6 for every subsequent 500g.
We provide various shipment modes, which satisfy different needs.
2. Safe and Secure: This is a Singapore registered company under ACRA (Accounting and Corporate Regulatory Authority). We help you inspect each item before shipping them to Singapore in order to eliminate the risk of purchasing online.
3. Easy and convenient: With 65daigou, everything is just few clicks away. We help you communicate with seller, place orders, inspect orders and consolidate orders to save total shipping cost. We deliver to doorstep island wise.
65daigou aims to provide you a worry-free and hassle-free shopping experience; therefore, we are responsible for every item you purchased through 65daigou.
Items bought at eMall are refundable or exchangeable within 3 days.
For items bought through Daigou, if relate to wrong color, wrong design, or missing items during international shipping, we will refund to you on case by case basis, at a cap of S$100.
Vacuum packed non-meet food can be shipped by both air and sea shipment.
Cosmetics can be shipped by special shipment and sea shipment.
Liquid can only be shipped by sea.
International Shipping Cost:
1. Sea shipment: S$6 for first 500g, $2 for every subsequent 500g.
2. Air shipment: S$8 for first 500g, $4 for every subsequent 500g.
3. Special Shipment*: $12 for first 500g, $6 for every subsequent 500g.
*for cosmetics, powder, cream, battery, harddisk, food, counterfeit branded items, etc...
*According to international shipment standard, for light but large size product, shipping cost of all shipment modess are charged based on volumetric weight.
Volumetric weight(kg) = Length(cm)*Width(cm)*Hight(cm) / 6000
Service Charge:
-8% of total bill
-6% of total bill for VIP members
-Only 4% of total bill for SVIP members
You can use Cost Calculator to estimate your total cost
SVIP enjoy 50% off on agent fee; 10% off on items purchased from eMall.
VIP enjoy 25% off on agent fee; 5% off on items purchased from eMall.
Bank/ATM Transfer; Ibanking
DBS Saving Plus: 066-1-024605
OCBC: 553-832213-001
UOB: 324-380-068-2
Citibank: 0689669018
You may be asked to enter the Reference Number which is shown when transfer payment is done, for our staff to verify.Paypal/Credit Card /Debit Card (Need to pay additional 3.4% + S$0.5 to Paypal)
What's the difference between Daigou and eMall?
All items displayed at eMall are ready for delivery/collection once you place order and make payment.
A gentle reminder, before looking for products from Taobao, you are highly recommended to find them from our eMall.
Our Daigou service can satisfy your various needs. We can BuyForYou anything you like, as long as they can be found online and allowed to be shipped to Singapore.
